Frequently Asked Questions About Domestic Refrigerator Repair:

Ice is made but won’t dump

So the cubes end up sitting on top of the comb? I have seen this before and it ended up being that one of the cubes was left behind due to the Teflon surface of the cube tray deteriorating. You may have noticed black flakes in the ice?

Anyway, I was able to salvage another cube tray and install it to the head as these units do come apart. It was kind of like repairing a clock though, and you may have a hard time finding someone who would go through this. Most companies would prefer to sell you a new head complete as they will make more profit. Hope this helps.