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Frequently Asked Questions About Domestic Refrigerator Repair:

Water under a chest type deep freeze

Water is accumulating under our chest freezer. Although the unit appears to be operating effectively, I am concerned about the recent development. Where is the water coming from? We moved the freezer from one room to another last year. Prior to moving the freezer, we defrosted the freezer and put all food back into the freezer within a couple of hours. Any advice would be appreciated.

I've seen this one before. The problem turned out to be wet insulation. This is likely the problem with yours which probably happened when you last defrosted it.

When the insulation gets wet the problem cascades as more and more moisture accumulates in it. The affected insulation loses it's R-value and the cold transmits right through the wall or floor of the unit.

This problem is impossible to solve unless you cut the case apart and replace the insulation, (but how do you know you’re not going to hit an embedded refrigeration line? Not advisable).

One temporary solution that may last the remaining life of the unit anyway is to prevent air, and the moisture it holds, from contacting the affected area. This can be done the old Red-Green way with some insulation, plastic and duct tape. Scrape any visible frost off first so your new insulation doesn’t become affected as well.

If you tip the freezer up to do this, do it so the largest line coming out of the compressor is facing downward, then let it sit for at least 8 hrs before you start it up again.